Return Process
At Savvytreads, we want you to feel great about your purchase and confident that you've chosen the perfect item. If you need to make a return, we accept returns within 30 days of purchase.
To be eligible for a return, items must be unworn, in their original condition, and include all original packaging. A valid proof of purchase is required, along with confirmation of the return request. Please note that this policy applies to online purchases only.
If you've ordered the wrong item or simply changed your mind, all products must be returned in a resalable condition, with original tags, packaging, and any included accessories.
For exchanges, a new order must be placed, and the returned item will be refunded according to our terms and conditions.
To initiate a return, please follow our return authorisation instructions. We offer a prepaid return label for convenience, with a £4 deduction from your refund. Alternatively, you can return your order using your own shipping provider.
This return service is only available for orders delivered within the UK.
Please be aware that if you choose to return items via a method not provided by our customer service team, the responsibility for the parcel remains with you. We cannot be held liable for lost or damaged returns sent through alternative couriers.
For more details, please review our full online returns policy, and don’t hesitate to reach out via our Contact Us page if you have any questions.